At Yasanet SARL, we understand that sometimes plans change. This Cancellation Policy explains the terms and conditions for canceling orders placed on our platform.

1. Order Cancellation Eligibility

You may cancel your order under the following conditions:

• The cancellation request is made before the order is shipped or processed.
• Orders already shipped are not eligible for cancellation but may qualify for a return or refund as per our Refund Policy.

2. How to Cancel an Order

To cancel your order, follow these steps:

1. Contact us at [contact@yasanet.net] or [ 212643932549] with your order details (e.g., order ID, name, date of purchase).
2. Our customer service team will verify your request and confirm the cancellation status.
3. If the order has not been processed, we will proceed with the cancellation and initiate a refund, if applicable.

3. Refunds for Canceled Orders

If your cancellation request is approved, the refund will be processed as follows:

• Full Refund: If the order is canceled before processing or shipping, you will receive a full refund.
• Partial Refund: If the cancellation involves special handling fees or non-refundable charges, the refund will exclude these costs.

Refunds will be issued to your original payment method within 5–10 business days.

4. Non-Cancelable Items

The following items or scenarios are not eligible for cancellation:

• Custom-made or personalized products.
• Products marked as “final sale” or “non-cancelable” on the product page.
• Orders that have already been shipped.

5. Late Cancellation Requests

If a cancellation request is made after the order has been shipped, it will not be approved. However, you may initiate a return under our Refund Policy once you receive the product.

6. Changes to Orders

If you need to make changes to your order (e.g., modify the quantity, shipping address, or product options), contact us immediately at [contact@yasanet.net]. Changes can only be made before the order is processed.

7. Cancellations Due to Unavailability

In rare cases, we may need to cancel your order due to:

• Product unavailability.
• Payment issues or verification failures.
• Errors in pricing or product information.

If we cancel your order, you will be notified immediately, and a full refund will be issued.

8. Contact Us

For any questions or concerns about cancellations, please reach out to:

Yasanet SARL
Email: [contact@yasanet.net]
Phone: [ 212643932549]